§ 02
— Terms of Service
The agreement, written in plain prose.
— Effective · 01 January MMXXVI
v1.0
— N° 01
Acceptance of terms
By creating an account or using the service, you agree to these terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the service.
— N° 02
The service
We provide infrastructure for running, evaluating, and observing language model workloads. We aim for the highest reasonable level of reliability and security, but we do not guarantee uninterrupted service. Maintenance windows are announced in advance and whenever possible.
— N° 03
Your account
You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly of any unauthorised access. You must be of legal age in your jurisdiction to use the service.
— N° 04
Acceptable use
You may not use the service to violate the law, infringe rights, distribute malware, send spam, or generate content that exploits or endangers people. We may suspend or terminate accounts that breach these rules. Reasonable judgement applies and proper notification given in advance.
— N° 05
Fees and payment
Paid plans are billed in advance, monthly or annually, in EUR. Fees are non-refundable except where required by law. Pricing changes are notified at least thirty days in advance and apply at your next renewal.
— N° 06
Intellectual property
You retain all rights to the content you submit. We retain all rights to the service, the software, and our brand. You grant us a limited licence to process your content solely as needed to provide the service.
— N° 07
Termination
You may close your account at any time. We may suspend or close accounts for material breach, abuse, or legal compliance. On termination, your data is removed within thirty days, subject to our backup rotation.
— N° 08
Liability
The service is provided on an "as is" basis. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim. Nothing here limits liability that cannot be excluded by the law.
— N° 09
Governing law
These terms are governed by the laws of the Republic of Slovenia. Disputes shall be resolved exclusively by the competent courts of Ljubljana, save where mandatory consumer protection law dictates otherwise.
— N° 10
Contact
Questions, notices, or legal correspondence should be addressed to legal@example.com or to Lumen Labs, d.o.o., Ljubljana, Slovenia.